When reviewing commercial cleaning proposals, most managers focus on price, scope, and schedule. But there’s another detail that says a lot about the service you’ll get: how much the cleaning staff is paid.

Wages may not be the first thing that comes to mind, but they’re tied closely to the quality and dependability of your janitorial service. Let’s break down why compensation matters—and how it affects your facility in real ways.

National Averages and Local Realities

According to recent reports from the Bureau of Labor Statistics (BLS), more than 2.1 million janitors and building cleaners are employed across the U.S. The median yearly income for this group is about $31,990. That said, this number shifts depending on region, job complexity, and industry.

Markets with a high cost of living—like major cities—tend to offer higher wages. So, if you’re comparing cleaning bids from vendors in different areas, wage levels can explain some of the price differences. A bid that seems too low may be cutting labor costs in ways that lead to poor outcomes.

How Pay Affects Performance

  1. Higher Wages, Higher Standards

Employees who earn fair pay tend to put more care into their work. When janitors feel valued, they’re more likely to take responsibility for the job and go the extra mile to keep your space clean and presentable.

  1. Retaining Workers Means Fewer Headaches

Cleaning companies that pay competitively often have lower turnover. That’s a big win for you. A stable team means more consistency, less retraining, and a better understanding of your facility’s needs over time.

  1. Pay Drives Talent

Like any industry, pay is a key factor in attracting strong workers. Vendors who offer reasonable wages are more likely to bring in reliable, experienced professionals. That results in faster, more thorough work—and fewer surprises for you.

  1. A Question Worth Asking

If you’re serious about getting long-term value from your janitorial vendor, go beyond the monthly price. Ask how they handle compensation. Are wages competitive for your region? Do they offer incentives or benefits? These questions give you insight into whether the company is investing in their team—or just trying to cut corners.

Final Takeaway

The hourly rate a janitor earns may not be in the proposal fine print—but it matters. Cleaning companies that compensate fairly tend to deliver better results, keep their teams intact, and reduce the problems that often lead to service breakdowns.

Before signing that contract, take a closer look at what’s behind the numbers. A well-paid cleaning team isn’t just good for them—it’s good for your business, too.